FAQs

NEW TOOLING & JOB INQUIRIES

• A PDF of the print for our Sales Department.  Drawings should contain a minimum of 2 registration target alignments no closer than ½” from edge with a flood coat behind them. (please refer to our guidelines previously sent to you or email sales@morsetechinc.com to receive a copy)

• An Art file for our Engineering department (Typically we require AI version 10 or lower or an EPS file but we also accept DXF, DWG, STL and PDF)

• Depending on the project you’ll be contacted by someone from either our sales or engineering department to answer your questions or gather more information.

Placing your order:

• Please include any handling charges.  We charge an 11% handling charge (11% of emboss + punching costs) for sheets that contain protective paper between them.   

• Shipping Information - please indicate the carrier you want us to use, method – red, blue, orange, ground, etc., and account number to bill.  If billing a 3rd party we will need the company name, address, zip and their account number.

• Standard tooling turnaround is typically 2 business days from point material is received in-house with purchase order, approved drawing and production sample.

Turn-Around / Lead Times

• If you have a specific in-house deadline you are trying to meet, please indicate that and we will do our best to meet that deadline.

• Please allow sufficient shipping plus embossing and/or die cutting time for your order when requesting your in-house date.

• Requests for RUSH JOBS with a hard in-house deadline - Please make certain we are aware of your deadline.  Rush Jobs may occasionally be approved for rush status for an additional charge. Rates will depend on: type/difficulty of job (standard or custom, emboss or tooling), amount of work in-house (job cannot delay another customers deadlines), labor available (for extra shifts or to run additional machines), and if quality of work would be affected by rushing the job,  If approved, we offer Red (1 day, 24 hour), Blue (2-day, 48 hour) and Orange (3-day, 72 hour) rush job options.  Please send requests to our sales department at sales@morsetechinc.com.  We will do our best to accomodate you.  Please note that Rush Jobs will be ready by the agreed upon hard deadline or no rush charge will be charged.  . 

• Standard Tooling Lead Times - Standard tooling turnaround is typically 2 business days from point material is received in-house with your purchase order, approved drawings (and PDF print) and production sample. (Additional time may be required for the forming of your sheets).  Standard Lead Times are not guaranteed.

• Standard Embossing Lead Times - Standard embossing turnaround is typically 24 hours for up to 300 sheets and 48 hours for up to 1000 sheets once material is received in-house.   An estimated ship date will be provided on your Confirmation Sales Order. Standard Lead Times are not guaranteed.

• Custom embossing turnaround varies.  An estimated ship date will be provided on your Confirmation Sales Order. 
• All tooling is the property of MTI and held for the exclusive use of the Customer.
  

• Sheets larger than 20” x 27” or 540 Square Inches are considered to be oversized

• Dies / Tools over 19” x 26” or 494 Square Inches are considered to be oversized

RECEIPT OF YOUR ORDER

 SHIPPING:

 INVOICING

• Please make sure to keep your contact information current with our AR department (name of person to invoice, email and telephone number).

• Our AR department will invoice your AP contact, upon completion of your job (ie when tooling is complete, when emboss is complete, and/or when a partial if requested).   

• Invoices will be sent via email in PDF.
• There is a minimum invoice charge for emboss &/or punching..
• Orders that need to be returned to customers without forming or embossing services reasons will be charged the minimum invoicing charge (ie targets not printed properly or missing,
• Jobs that are returned to customers due to issues not related to our work will be charged our minimum charge.
• For Credit Terms please see New Customers Tab.
• Statements are available upon request.

INFO FOR NEW CUSTOMERS

If you are interested in any of the following positions, please email us with your resume at jobs@morsetechinc.com

Morse Technologies / Form-X is an established Costa Mesa Company in Southern California and is accepting resumes for the following positions:

• Embosser

Employment type: Part Time Flexible & Full Time (Shifts Monday to Friday, 9 to 5:30 pm includes 1/2 hour lunch and two 15-minute paid breaks).

Type of Employer: Manufacturing

Education Requirement: Minimum High School Graduate or Equivalent

Managing others: No

Relocation: No

Industry: Embossing

Required Travel: No

Job Description:

• Will train.  Forming/Embossing Membrane Switch Graphic and Circuit Sheets.  Must enjoy repetitive work. Job entails prioritizing orders.  Reading sales orders, pulling the appropriate tooling and setting it up on the machine(s).   Measuring of heights of embossed parts to conform to spec.  Completing first article sheets and other paperwork related to the job. Keeping customer jobs in order and clean.  Providing sales department with sales order once completed, and turning over completed parts to the shipping department. Sometimes responsible for receiving jobs from customers through the front door or shipping couriers through the shipping dock.  Sometimes responsible for unboxing of jobs, bagging and labeling of jobs, and providing paperwork (purchase orders) to Sales Department.

• Able to read and understand work instruction in English.

• Have a cell phone and know how to text.  Some positions are remote and require texting people in remote positions.

• Knowledge of measuring equipment helpful but will train (Micrometers, Calipers and Rulers)

• Good math skills.

• Good communication skills.

• Self-Starter a plus

• This job position is an active position and requires moderate lifting of up to 50 lbs. Standing for extended periods at a machine. Must be able to listen and follow instructions well.  Must have a higher than average attention to detail.  Be organized.  Responsible.  Friendly.  There will be some interaction with customers or delivery drivers dropping/picking up orders.  May be required to operate machinery with bright, flashing lights and/or imagery that may cause discomfort and/or seizures for those with photosensitive epilepsy.

• Job Type: Full-time

• Salary: $16 to $25 / hour based on experience level

• Other Compensations:   1 week paid vacation (2 weeks after 5 years), 5 Sick Days, Paid holidays (if UPS/FedEx closed we are closed)

• Experience: Manufacturing Experience helpful but will train right individual

• Pay Frequency:  Weekly

Floater:  Shipping and Punching

Employment type: Part Time Flexible & Full Time (Shifts Monday to Friday, 9 to 5:30 pm includes 1/2 hour lunch and two 15-minute paid breaks).

Type of Employer: Manufacturing

Education Requirement: Minimum High School Graduate or Equivalent

Managing others: No

Relocation: No

Industry: Embossing

Required Travel: No

Job Description:

• Will train.  Receive incoming orders through shipping couriers (UPS/FedEx) at shipping dock.  Some interaction with customers who deliver their own parts.  Unbox orders.  Place orders into plastic bags and label.  Date stamp purchase orders and add required information to the paperwork as provided to you by management.  Give Purchase Orders to Sales Department who will provide a Sales Order.  Pull tooling for the orders.  If order requires punching, then punch the job, check for accuracy of Purchase Order(PO) and Sales Order) ie number of sheets, number of punches, paper between the sheets, any discrepancies, sheets needing to be cut, etc.  Once job is punched or if order does not require punching, move order to the Embossing Department with the appropriate tooling.  Clean shop during down times.  When jobs are complete, provide Sales department with Signed off sales order. When packing slips are ready, professionally package orders ready to ship.  Create computer generated shipping labels on UPS/FedEx platforms.  Move orders ready to ship to shipping dock by couriers deadlines each day. 

• Able to read and understand work instruction in English.

• Have a cell phone and know how to text.  Some positions are remote and require texting people in remote positions.

• Basic math skills.
  

• Good communication skills.

• Self-Starter a plus

• This job position is an active position and requires moderate lifting of up to 50 lbs. Sitting for extended periods of time at a machine. Must like repetitive work. Must be able to listen and follow instructions well.  Must have a higher than average attention to detail.  Be organized.  Responsible.  Friendly.  There will be some interaction with customers or delivery drivers dropping/picking up orders. 
• Salary: $16 to $20 / hour based on experience level.  Room to grow into other positions.
  

• Other Compensations:   1 week paid vacation (2 weeks after 5 years), 5 Sick Days, Paid holidays (if UPS/FedEx closed we are closed)

• Experience: Shipping Experience helpful but will train right individual

• Pay Frequency:  Weekly